Everything you need to know about using Clearview to analyze qualitative data and turn feedback into action.
Getting Started
The Basics
Clearview is an AI-powered qualitative data analysis platform that turns open-ended survey responses into actionable insights. No research degree required.
Sign in, go to the Guided Workflow from the navigation bar, and follow the six steps: Upload → Map → Clean → Analyze → View Results → Report.
CSV and Excel (.xlsx) files containing survey responses.
Guided Workflow
Step-by-Step Process
The Process Map that walks you through every step of analysis in order. It tracks your progress and shows what to do next.
1) Upload your data, 2) Map your columns, 3) Clean the data, 4) Run AI analysis, 5) View results and dashboards, 6) Generate reports.
Steps must be completed in order since each depends on the previous one.
AI Analysis
How the AI Works
AI reads every open-ended response and identifies themes, categories, and codes. It uses a three-tier hierarchy: Codes (specific issues) → Categories (grouped codes) → Themes (broad patterns).
Codes are granular labels for specific issues. Categories group related codes together. Themes are the broadest patterns (typically 5–8 per dataset).
Yes! Use “Ask AI” under Results to ask questions in plain English like “What are the top complaints in Sales?”
Results & Reports
Dashboards & Output
Overview, By Department, Themes & Patterns, By Generation, and By Location.
AI-generated, prioritized recommendations based on your data. They suggest specific actions to address the issues found.
Yes, use “Generate Report” under Results to create a polished whitepaper with findings, charts, and recommendations.
Surveys
Collecting Feedback
Yes, admins can create shareable survey links to collect anonymous feedback directly through the platform.
Yes, responses are collected without identifying information.
Security & Privacy
Keeping Your Data Safe
Yes, Clearview uses enterprise-grade encryption (AES-256), secure sessions, and strict access controls. All data is encrypted at rest and in transit.
Yes, we comply with GDPR, CCPA, and other major privacy regulations. See our Privacy Policy for details.
Only users within your organization (tenant) can access your data. Multi-tenant architecture ensures complete data isolation.
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